Friday, September 24, 2010

Banks Behaving Badly

Today there were two news stories about banks harassing their customers.

First up is GMAC Mortgage. In 2006 they were sanctioned for foreclosing on homes without the proper documentation. Seems the "sworn affidavits" signed by a mortgage executive which were used to justify the foreclosure were not actually read by said executive, nor were these documents signed in front of a notary.

Guess they didn't learn the error of their ways, since the GMAC Mortgage is facing new allegations that they evicted homeowners without checking to see if they were actually in default. Since this new allegation came out, GMAC Mortgage has suspended foreclosures in 23 states.

The second sunmission in today's Bad Bank contest is Bank of America. The bank has fired a debt collection service after an expose' by ABC News revealed the agency used racist slurs when contacting Bank of America customers.

What kind of slurs? Here are some excerpts from calls made to Allen Jones. Mr. Jones owed $81 on his Bank of America credit card:

"What's up, you f---ing n---r?"
"This is your f---ing wake up call, man."
"You little, lazy ass bitch, get your mother f---ing ass up and go pick some mother f---ing cotton fields, bitch."

You can see the full story on tonight's ABC World News with Diane Sawyer and Nightline.

No comments: