Question: Last week I drove by a home that looked interesting. I called the agent whose name was on the sign and made an appointment with her to see the house. After looking it over and discussing the pros and cons with her, I told her I was interested in making an offer, but that I would be using my own agent. She seemed upset. Did I do something wrong?
Answer: In a word - "yes". Instead of calling the listing agent, you should have had your own agent make an appointment to show you the property. Look at it from the listing agent's point of view. She took the time to meet you at the property, show it to you, answer all your questions, maybe even give you pricing comparables for the house and advise you on the best structure for an offer. You used her time and her expertise. But you didn't want her to get paid for that. Instead, you handed the fruits of her work over to another agent. In effect, you said that her time and knowledge were worthless. Sure, she would still get part of the commission if you bought the home through another agent. But you increased her work without increasing her pay. And you took up her time that she could have spent working with her own clients. No wonder she was upset - wouldn't you be if someone did that to you?